About the Client
The Client wanted to leverage the power of digital technologies to advance their hospital and be more accessible to people. Creating digital solutions helps the entire ecosystem of that Industry. Our aim was also to enable the Doctors, Medical Staff, Patients, and associated people to feel more empowered and control their processes.
The website was launched well within the dedicated timeline and attracted massive success. The team of GRAFFERSID overcame the challenge of managing the dynamic database with powerful back-end development integrated with modern technologies which are using cloud storage.
Positive feedback from the Doctors’ community in the testing phase verified the prototype and it became an instant hit. The software was managing more than 150 doctors and hundreds of patients every day.
The delays in report, review, and information processing were eliminated with real-time processes. The hospital was awarded with “Best Hospital for Doctors to Work”.
Features of the Healthcare Management System Dashboard
Creating a complete healthcare management system requires the topmost technical expertise and diligence on the part of the development team. GRAFFERSID took this as a challenge and delivered the system within record time.
The website is loaded with exceptional and unique features to cater to both patients and doctors. Apart from that it also presents an easy navigation system for third parties to check various treatments and services offered by the hospital.
The website acts as a digital front of the hospital and that is why it required all the needed features.
Here we present some of those features.
The website was supposed to work on various devices such as PC and phones while being responsive on all the operating systems. This was made possible by GRAFFERSID through the collaboration of our various teams such as mobile app development, website development, and UI/UX development.
The next step was extensive testing on various platforms and bug fixes, and in the end, we were able to achieve a smooth operation of the platform.
Our creative UI/UX designers created an interactive dashboard and our development team converted it into a highly user-friendly platform using the trending technologies.
We made sure that the admin covers each and everything right from the doctor list, patient list to add doctor, add an appointment, and add patient options. Over the dashboard only, the user can get details of total appointments, total patients, and average patients per doctor.
Apart from this, in the mid-section of the dashboard, users can find Patient Details, Date, and Time of the Appointment and the Doctor with whom the appointment is booked.
3. Chat and Feedback
In the age where service aggregation is a booming trend, the medical sector has also joined this bandwagon. There are a lot of apps and services now that offer online consultations through digital communication.
To keep up with the trend, the website allows the patients to have an initial consultation on the website itself with the doctors. While the feature is also laced with video and voice calling to provide a more personalized experience to users while having the consultation.
4. Different Color Code to Represent Different Branch of Medicines
Our UI/UX designers suggested representing different branches of medicines with different colors and we did the same. We used “red” to represent “cardiology”, “blue” to represent “endocrinology”, “yellow” to represent “dermatology”, and so on.
This helps in maintaining an overall pattern within the system and better identification of doctors and patients. Further, the color schemes follow a dynamic pattern and present a more vibrant color on the selection of a particular patient tab to make it more visually appealing. This made the dashboard even more interactive.
5. Reminders and Notifications
As a healthcare management website, the website needed to have a swift reminder and notification system. This serves various purposes at the same time as appointment notification, chat notification, medicine reminders, etc.
These reminders and notifications can be customized from the settings dashboard as per the personal preference of the user. The settings also include an option regarding the blocking of notification for a certain period in a day to avoid disturbance.
6. Admission by Division on the Dashboard
In the right-hand side corner, users can find several total patients currently admitted in the hospital and various branches of medicines to which they are admitted. The information is present in the form of an interactive pie chart draped with different color patterns, this helps the visitors to recognize the information about the patient.
Further, the visitors can also access more information according to various departments with just a click on different portions of the pie chart.
7. Barcode Scanner
The counterfeiting of medicines is a big headache for law enforcement agencies in the country. To ensure that the patients only get the original medicines from the stores, the website is laced with a barcode scanner that scans the medicine barcodes and tells whether the product is original or not.
Additionally, the feature also helps in checking the expiry dates of the medicines so that the patient can purchase the remedies without any confusion.
8. Doctor of the Month on the Dashboard
At the top right corner over Dashboard, users will find the “Doctor of the Month” which displays the name of the doctor which has performed well over the month, along with the number of operations he/she has performed and the patient he/she has provided consultation.
Doctor of the Month, appearing at the dashboard is an excellent way of appreciating a Doctor who has performed well and this motivates other doctors as well.
One more exceptional feature of this dashboard is it lets users find the patient details simply by entering the Patient Name or Patient ID.
9. Personal Vault
Carrying your medical history physically every time a patient goes to a doctor is quite a hassle. To counter this problem our custom website development team included the Personal Vault feature.
Under this, the patient’s complete medical history and documents can be kept in this digital vault, and next time the individual goes for a checkup, they can let the doctor access it with an OTP. For ensuring that the vault is completely secure, it is laced with an encryption system matching the highest security standards.
10. Doctor List
As the name suggests, in the Doctor List you will find the name of the Doctors, the Department in which they are working, their specialty, age, phone number, and the number of recent appointments.
11. Doctor List-Health Management System
When the user clicks on the arrow on the right side of the Doctor’s details, you can find comprehensive detail of doctors.
As soon, under the personal details section, you will find “Date of Joining”, “Specialties”, “Designation”, “Department”, “Work Experience”, here you will also find the attachment of certificates.
12. Prescription Manager
To facilitate the purchase and usage of medicines by the patients, the app comes with a prescription manager. Here it lists down all the medicines under different categories and the reason why they are prescribed.
This feature also reminds the user about refilling the prescription and the nearest medical stores where this might be available.
13. Appointment List
In the appointment details, you will find all the recent appointments of doctors, their status, whether the appointment is pending or canceled, and also the related attachment.
Users can also “Add Doctor” and their complete details without any hassle in the hospital management system. Users can also add specialization, department, designation, work experience and attach the related documents.
Many a time, there are medical emergencies in which the patients need immediate assistance. The Emergency feature is a crucial feature within the app that is provided to help the handling of emergency medical conditions.
This provides first aid measures for various serious ailments and problems. At the same time, it has options to send an SOS to the hospital and also the option to call an ambulance.
15. Patient List
In the Patient List section, you will find the list of patients who have visited the hospital for diagnosis. The List includes Patient Name, Age, Phone Number, Address, City, and also the number of visits.
Also, as the user clicks on the arrow present on the right corner, one can find the complete details about the patient such as Symptoms, Diagnosis, Prescription, Attachments, and Notes. The patient details also include attachments like reports and prescriptions.
Users can share the entire patient details with other doctors and also download the details. “Add Patient” options enable users to easily add all the Patient details and attach documents.
16. Add Appointment
“Add Appointment” features let you add Patient Name, Patient Phone Number, Symptoms, Assign Doctor, Select Date and Time. With the Add Appointment feature, users can easily maintain all the records of appointments without much hassle.
This makes users have a glance at all the appointments in a day and get an idea of who all doctors are going to remain engaged for the day. This makes all the hospital systems more manageable.
17. Payment Gateway
With the digital revolution, our ways of payment and receipt have also changed drastically. This change has also penetrated the medical sector, to avoid any kind of confusion and hassle while making a payment, the app has a swift payment system.
It offers various payment options to the users as per their personal preference. Further, it also provides an auto-generated bill to confirm the transaction and provide proof of payment to the user.
What did the Client say about the Partnership with GRAFFERSID?
We came with so many requirements for our software because of our complex processes. The Healthcare Industry has to be very sensitive with digital technologies. A small error can result in big losses which are not recoverable.
Therefore, we looked at a lot of options and went with GRAFFERSID after we saw their success stories. Sidharth has been a good listener and an expert in the technology domain. The team of GRAFFERSID understood the value of our software and hospital. Their experience helped us overcome several challenges and we never compromised over the qualities and user experience.
I would highly appreciate the work done by GRAFFERSID. Software is running smoothly without any flaws. Thanks for their team!