Support and Maintenance

Application support and maintenance at Graffersid, focuses on the stabilization and optimization of the IT services provided. We don’t let your software turn obsolete and help you stay ahead with timely support and maintenance.

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We provide comprehensive IT Management Services & Unparralled Support

When it comes to effective support and maintenance, Graffersid crafts feature-rich solutions that specifically cater to the demands of the changing business scenario. Usually, steady usage of old mainframes lead to technical glitches, here you will get a talented pool of professionals who are equipped with the needed skills and updated with the latest technology.

Our team will help you with the software development on both the modern and legacy platforms. Also, we ensure the best code quality and adherence to standard development practices in the industry. Moreover, you will get unmatched support and state-of-the-art services at an affordable support cost that reduces the overall cost in the longer run.

Increase your productivity with flexible, scalable, and affordable software maintenance services at Graffersid!
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Our Services

IT Management Services at Graffersid

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App Maintenance and Support

At Graffersid, you will get app maintenance and support services aimed at ensuring the availability, reliability, and relevance to your business through reviewing, testing, and improving user interface and experience.

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Ongoing App Enhancement

Being a crucial part of user experience, if your ongoing application requires technical updates, Graffersid ensures finest application enhancement services by gauging product architecture, technology stack, and users.

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Technical Improvements and Upgrades

Here you will get an accommodating team of experts who will figure out the technologies that need upgrades and improvement by assessing the primary enhancement needs. We have helped many businesses revamp their products and would love to assist you as well!

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Performance Monitoring

Graffersid will help you with the quality analysis of your product and processes and suggest modifications needed to be made in your enterprise software. This way, you can refine your software for better performance in the long run.

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Security Review and Compliance

Working with us, you will get a team of professionals who will perform scheduled checks on your app functionalities and will ensure strict adherence to the standard guidelines for a seamless process.

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Backup and Recovery

We help you with data protection for applications, files, and servers through a standard set of tools, policies, and procedures to ensure smooth operations in your organization. It will enable the continuation or recovery of the information and technologies that is vital for your business.

Pricing

Montly & Yearly fees for all IT services.
No costly surprices.

Support include 20 hours per month

If for any month the hours exceed 20 hours then that the exceeded hours will be billed at $20 per hour.

Technogies we support

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Website Maintenance

$4000/yr

Support include 20 hours per month

If for any month the hours exceed 20 hours then that the exceeded hours will be billed at $ 25per hour.

Technogies we support

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Mobile Maintenance

$4500/yr

Support include 20 hours per month

If for any month the hours exceed 20 hours then that the exceeded hours will be billed at $25 per hour.

Technogies we support

DO YOU want to hire a dedicated developer ?

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Hiring Models

Graffersid works in 2 ways

Hire Dedicated Remote Developers from the team of Graffersid on a Monthly Contract basis. Pick the best Resources to amplify the capabilities of your technical team. Scale your development team within 7 Days with certified developers.

Share your idea with our domain expert Business Analysts who will draft a detailed Requirement Document along with relevant features suggestions. With the locked scope of work we will initiate the Product Development on Agile Methodology.

FAQs

Do you have a Question for us?

Why is Maintenance Required?

Software maintenance is required to correct faults, make modifications, or improve performance of the software or application. You may encounter a variety of issues that include:

  • Server down
  • Slow loading speed
  • 404 Error
  • 500 Error
  • Design changes
  • Create new web pages
  • Add new features
  • Run an info on website header, etc
what does software maintenance and support include?

When it comes to software maintenance and support, you will get a package of corrective services that include bug fixing, deletion of discarded features, enhancement of existing features, and many more.

How can Graffersid help me?

At Graffersid you will get priority access to the technical team for resolving any issue or implement new changes to your website / Mobile App. Our packages include 20 hours of monthly support, in case you development work exceeds 20 hours, we will raise a bill along with the difference hours at the hourly rates mentioned in the package.

What happens if I don't use the complete 20 hours?

Monthly balance is exhaustive, if you don't use 20 hours for any of the month, then your balance will expire in every 30 days cycle.

I need more than 20 hours of support in a month, is the package customizable

Yes, the packages are customizable depending on your requirement. However, we can provide support for 20 - 50 hours per month. If you need more than the hours mentioned in the package, then you will have to hire our developers on hourly rate or on fixed monthly cost.

I need support for a technology not mentioned in this list?

If you need support for a specific technology that is not mentioned in the package, CLICK HERE to submit your query. Our very active Business Development team will reach out to you..

Submit your enquiry here our team will reach out for further discussion.

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CONTACT US

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No bond Policy.

If the resource doesn’t perform then the contract will be terminated within 1 month of notice.

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